When a company announces its intention to introduce Lean practices and implement automated solutions to improve efficiencies, the first concern internally is the displacement of labor. But that was not the case for Otis Technology, a forward-thinking company specializing in the design and manufacturing of gun cleaning systems in upstate New York. The priority was to redeploy labor into value-added tasks in line with its commitment to a Lean philosophy.

i-AGV ADAM from RMT Robotics Supports Otis Technology's Transition To Lean Manufacturing

Bill Torrens | RMT Robotics


A Fall in the Mud Started the Wheels Turning

Following a fall in the mud and a ruined deer hunt thanks to a mud filled gun, founder and president of Otis Technology, Doreen Garrett, vowed to design a lightweight and portable gun-cleaning system.

In 1985, 16-year-old Garrett invented a portable gun cleaning kit and launched a brand that would become synonymous with quality. Now, 25 years later, Otis is a company with 180 firearm maintenance products that are recognized by professional firearm users as the most advanced gun care system available.

Breech-to-Muzzle™ Cleaning System

As a family-owned supplier to the United States government and U.S. Armed Forces, the company’s weapons cleaning system is designed to help American soldiers in the field keep their mission on task despite adversity that they may face.

The Otis Breech-to-Muzzle system combines a flexible cleaning rod with a series of brushes and patches now standard issue for many U.S. military personnel. In addition, the company offers high-quality cleaning solutions and in-the-field accessories for competitive sporting, hunting and law enforcement applications.

Made in America and Sustainable Growth

Otis focuses on delivering a quality product and building a highly efficient business that retains American jobs and creates sustainable, long-term growth.

According to Otis Technology founder and president, Doreen Garret, the ability to preserve and promote its "made in the USA" status has helped the company grow market share in the U.S. Armed Forces market and remain competitive on a global basis.

Expansion and Transition to Lean Manufacturing

In 2005 Otis expanded their Lyons Falls, New York operation by opening a 43,000 square-foot manufacturing facility to accommodate its growing business and new product lines. The new facility project offered the company the opportunity to reassess their manual material handling practices, which they had outgrown.

With a goal of creating a sustainable business model and a value-added work environment for its employees, the company adopted a Lean manufacturing approach and began evaluating each process to improve efficiencies, increase accuracy and eliminate waste throughout the building.

The first step towards automation came in the form of an AS/RS system, which allowed for the quick and efficient storage and retrieval of inventory. The challenge still remained to automate the just-in-time transportation of components to and from the AS/RS system to assembly stations and manufactured goods bound for inventory. The current labor-intensive process required employees to walk miles during the day, pushing carts with assembly parts and completed cleaning systems from area to area.  

In 2009, Otis project planners aimed to find an automated process that eliminated non-value added tasks and allowed cross-trained employees to be reallocated to value-added services, such as production and quality control. There was also a necessity to alleviate the congestion and assembly error issues caused by the placement of a large quantity of inventory on the floor around the workstations.

“When evaluating assignments we want to ensure all our employees are doing value-added work,” says Mike York, director of operations for Otis. “Transporting materials through a facility is a non-value added task, so we took a look at it and said, ‘we cannot change the whole building but we can change the layout.’ The question then became how do we automate that?”

Automating the Process

The Otis team went in search of an AGV solution that easily adapts to continuous environment changes.

“As we went on the Lean journey, we knew we were going to make different work cells and add new processes. Over the next couple of months the floor layout will look different, and another year from now it will be totally changed,” said Larry Williams, President of Operations, Otis. “If you value stream the process and cut the waste out, you find that your footprint becomes smaller and you find better places to put things in the facility.”

The robots would be required to deliver goods from a random origin to a random destination while allowing for safe interaction with employees.

The ADAM Intelligent AGV (i-AGV) Solution: Random Origin to Random Destination

In order to support the just-in-time goals of the Otis operation, product must safely move from random origin to random destination, undaunted by obstructions, machinery and people.ADAM, the world’s first fully autonomous mobile robot manufactured by automated material handling specialists RMT Robotics, was the solution that Otis was looking for.

Designed to work like a sophisticated courier service, Otis put ADAMs to work in their facility to automatically connect the random production processes. The system is comprised of three (3) ADAM i-AGVs, automatic battery charging stations, wireless “call” buttons and an ADAM Commander interface computer. Each production station features a wireless ADAM call button. When the call is received from the station operator, the ADAM Commander employs a dispatch algorithm to select the appropriate ADAM vehicle for the task and then wirelessly sends the dispatch instruction to the selected ADAM vehicle. Given the destination and task, the ADAM vehicle is free to autonomously navigate through the facility to the destination. Unlike conventional AGVs, the ADAM vehicle does not require wires, targets or markers, but instead uses “Natural Feature Localization,” “Open Path Navigation” and “Autonomous Traffic Management” as it travels to the destination.

When arriving at the destination, the ADAM i-AGV is manually loaded with product and then assigned delivery locations by the operator via an on-board keypad interface. The operator can dynamically select from any destination in the building from a pick list, or choose to send some of the load to a first destination and the remainder of the load to a second destination. For example, starting in production, one tote can be sent directly to an assembly area for just-in-time materials delivery while the second tote can be sent to the AS/RS to be placed into inventory. Once tasked, the ADAM i-AGV will autonomously navigate and deliver the products to the destination in the selected sequence. En route, the ADAM i-AGV will also monitor the state of its battery charge and, if time permits, automatically stop at one of the opportunity charging stations for a rapid top- up (30 to 45 seconds) of the battery charge.    

Intelligent Automation and Lean Production Deliver Results

Before the implementation of the ADAM system, the only handling solution capable of accomplishing such a complicated task was manual labor. Not only has the ADAM i-AGV system accomplished the basic goal of autonomously and reliably transporting materials from point A to point B, but has also amplified the benefit of automation by enabling Otis to create a truly Lean manufacturing environment saving 94.2 labor hours per day.

“By marrying ADAM with other Lean strategies, we have improved on-time deliveries, going from a success rate of 85%, to 99.92%,” said Larry Williams. “We have better visibility into the management of our inventory, resulting in a savings of over $2 million dollars.”

In a similar manner, the adaptability and elasticity of the ADAM system has given Otis the inherent ability to run production the way they want, not the way the material handling equipment dictates. Today, this quintessentially American company embraces continuous improvement and innovation to maintain its competitive advantage needed to keep their sustainable growth mission on task.

RMT Robotics: ADAM Artificial Intelligence and Material Handling
  • Natural Feature Localization: This approach has evolved from research and development in the field of robotics and artificial intelligence. It uses a technique labeled “Simultaneous Localization and Mapping” (or SLAM) which allows a robot to be placed at an unknown location in an unknown environment and then provides the algorithms for the robot to incrementally build a map of this environment while simultaneously using the map to compute its location. By using this approach, the vehicle is given the freedom to consider any open pathway within its environment as a viable route to use when traveling from origin to destination (sometimes referred to as “Open Path Navigation”). Also, without the need for special markers, guide tape or wires, any location within the map boundaries becomes a potential destination for the i-AGV. This allows for tremendous flexibility in being able to modify the i-AGV system to accommodate changes to the underlying process or application.
  • Open Path Navigation: When compared to the traditional AGV navigation techniques that are typically constrained by fixed paths, ADAM has the advantage of having the ability for open path navigation. Open path navigation ensures that any pathway to a desired destination is a viable option, assuming there are no permanent obstacles in the way that would interfere with free movement of the vehicle. There are no pre-determined routings from point A to B. An optimized path to destination is calculated onboard by the i-AGV itself, but remains dynamic during transport should the vehicle encounter any unexpected obstacles. That means the route can be changed and recalculated dynamically as required.
  • Autonomous Traffic Management: In terms of fleet command and control issues, this ability greatly simplifies traffic management and vehicle coordination by removing the burden from the central control system and transferring it down to the vehicle level. Rather than having the central control system anticipate all potential situations and their resolution, the vehicles themselves have the “intelligence” to independently resolve any conflicts that might arise while maneuvering through their working environment. For example, if one i-AGV is parked in an aisle waiting to be unloaded, all other vehicles are free to choose an alternate route around so that completion of their mission is not delayed.

For more information, please contact Bill Torrens, vice president sales and marketing, RMT Robotics at billtorrens@rmtrobotics.com.

For media information, please contact Sarah Murphy, Koroberi, Inc. (www.koroberi.com), by phone at 919-960-9794 or by e-mail sarah@koroberi.com.


About RMT Robotics

RMT Robotics (www.rmtrobotics.com), a Cimcorp Oy Company, is a global company that manufactures and integrates turnkey robotic gantry-based order fulfillment and tire handling solutions designed to reduce operating costs and streamline operations.

To extend the flexibility of robotics beyond a fixed workspace, RMT Robotics also manufacturers and integrates ADAM™, the category-defining intelligent mobile robot. The ADAM system redefines the purpose and function of industrial AGVs by performing intelligent robotic transport of materials in complex, random origin to random destination industrial environments.

Since 1981, RMT Robotics has been recognized around the globe as an innovator in robotics materials handling. RMT helps our customers compete in an increasingly aggressive and price-sensitive global marketplace by providing best-in-class robotic handling solutions.


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