In part four of the ABC of RPA series, we discuss how to choose the right software to suit your automation requirements.
Rita Brunk | Genfour
Identifying the right automation software is crucial to the success of your organization’s project, so it’s vital that you conduct a thorough evaluation before deciding on which tool to use. The best robotic process automation vendor in the world can’t compensate for software that’s ill-suited to the customer’s needs. In part four of the ABC of RPA series, we discuss how to choose the right software to suit your automation requirements.
All software is not created equally
Not all robotics and automation software will be suitable for your organization. So, what attributes should you look out for?
1. Easy, effective user experience
Robotic process automation tools typically integrate with your existing systems, and are IT system and process agnostic. This means that the software is quick to build and straight forward to implement regardless of the system they are interfacing with.
2. Flexible developer experience
While business users may be able to configure automation without using code, the configuration itself is based on code. The automation software should enable a developer to extend or alter that generated code if necessary.
Once the robotic software has been configured and successfully tested, it should be able to support a rapid replication of the same configuration across other machines. Flexible scalability enables companies to meet process volume requirements quickly by deploying hundreds of robots, then scale back down to tens, or as required. A reputable software product should have the capability and track record for this functionality.
Reliable automation software must collect specific workflow metrics for analysis to show how processes and data interfaces can be optimized for better operational performance.
Let a services provider help you evaluate multiple vendors
The majority of robotics companies are software providers. They are, therefore, looking to sell you a license, or even an enterprise license, which for large companies can go beyond the $1M figure. A better option is to go to a robotics services company, where you will not be tied down to a specific robotics software. Try more than one software product and if, down the road, after you have implemented at least a half dozen robots with specific software, you may choose to stick with one software product. Making the choice up front is both costly and a big gamble.
Can one software solution satisfy all my needs?
Robotics and automation software does not come in a ‘one-size-fits-all’ option. Some software is better suited to assisted processes, and others are better for unassisted processes. Where some software solutions are better for large volumes of data, others are better for financial transactions. In addition, some of the software solutions in the market cannot generate the full robotic development without adding some amount of visual basic programming. Again, this is why you should try BEFORE you buy.
Look out for our fifth blog in the ABC of RPA series, where we will define the cost of automation, and how to justify it to your leadership team.
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