Humans will always be required within an operation because they will need to process the one-off transactions that the robot has not been equipped to handle, and the robot will need to be programmed for any process changes.
In the long term, job roles will shift away from their traditional remits and evolve to meet the needs of the modern, automated workplace.
It's important that your IT staff understand the impact of automation - more importantly, that it is not a replacement for your IT team.
The ABC of RPA, Part 5: What Is the Cost of Automation and How Do I Justify It to the Leadership Team?
We've put together a breakdown of the cost of automation, and how to justify it to the leadership team.
In part four of the ABC of RPA series, we discuss how to choose the right software to suit your automation requirements.
Identifying the departments with the biggest backlog, the most amount of overtime or the area that receives the highest number of complaints is a straight forward way to prioritize which areas of the organization to automate.
While the exterior mechanics of a robot may be fascinating, it is their programming and software that has the most utility for future workforces.
Robotic process automation can be applied across departments, from HR and Customer Service to Finance and Operations. 70-80 per cent of rules-based processes can be automated,
Robotics and automation in the office is actually much more subtle, and typically works behind the scenes.
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