Upgrade enables the Intelligrated technical service team to proactively monitor performance and condition of IntelliSort sliding shoe sorters
(CINCINNATI: Dec. 12, 2012)-Intelligrated® (www.intelligrated.com), a leading North American-based automated material handling solutions provider, announces the release of new performance monitoring enhancements to I-Watch™ sorter maintenance software. The upgraded I-Watch software enables Intelligrated technicians to complete regular, remote analyses of machine performance and condition information for IntelliSort® sliding shoe sorters.
I-Watch now transmits 145 sorter performance data points daily, including wear characteristics, operational statistics as well as maintenance alarms and events, to Intelligrated's Customer Service & Support team. Technical service technicians complete regular reviews of this data to identify abnormalities, quickly diagnose and resolve problems, and advise customer maintenance teams on steps they can take to maximize system utilization and extend the life of each sorter.
"This improvement to I-Watch offers our customers even greater peace of mind for the long-term health of mission critical equipment, projecting through early problem recognition and analysis," said Tim Kraus, product manager, Intelligrated. "By proactively monitoring IntelliSort sliding shoe sorters, Intelligrated customer service engineers are able to help customers identify and address issues before they become problems."
I-Watch trends equipment performance over time, in addition to providing predictive information about sorter component wear and oil consumption. Service warnings and automated corrective action support simplify maintenance and keep sorters running at peak efficiency.
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Intelligrated (www.intelligrated.com) is a leading North American-based, single-point provider of automated material handling solutions with operations in the U.S., Canada, Mexico and Brazil. Headquartered in Cincinnati, Intelligrated designs, manufactures and installs complete material handling automation solutions, including conveyor systems, IntelliSort® sortation systems, Alvey® palletizers and robotics, Real Time Solutions® order fulfillment systems, warehouse control software and advanced machine controls-all supported by 24X7 Customer Service and Support.
Serving the warehousing, distribution, consumer product manufacturing, postal and parcel markets, Intelligrated collaborates closely with its clients to develop productivity solutions and support their needs throughout the life of their material handling systems. For more updates, follow us on Twitter @Intelligrated.