Automate 2015 - Intelligrated features service and support offerings at ProMat 2015

Maintenance, spare parts and upgrades keep automated fulfillment operations running at peak efficiency

(CHICAGO: March 25, 2015)—Intelligrated® (www.intelligrated.com), a leading North American-based automated material handling solutions provider, features maintenance, spare parts and upgrades from its Customer Service and Support (CSS) team to maximize efficiency and uptime at ProMat 2015.


At booth #2903, the CSS team offers daily seminars covering the critical building blocks of a successful maintenance program and the leading signs a material handling system needs maintenance. Along with educational initiatives, the CSS team offers extensive preventive, emergency and resident maintenance services to minimize unplanned downtime and prevent minor issues from escalating into outages.

Intelligrated offers the newly-redesigned OnTimeParts.com spare parts procurement website to connect customers with an inventory of more than 75,000 original equipment manufacturer and commodity parts. The site offers user-friendly features including access to complete order histories, recommended parts by equipment lists and in-depth views into part availability to streamline the ordering process. To assist show attendees in avoiding downtime due to parts shortages, Intelligrated offers a daily in-booth seminar covering critical tools and techniques for a successful parts program.

Upgrades and modifications provide a cost-effective alternative to complete system replacement by revitalizing equipment and replacing obsolete and worn parts to extend functionality and improve performance. These operations add years to the operational life expectancy of a system, resulting in increased ROI, capacity, throughput and uptime.

"High-throughput distribution operations depend on mission-critical automated systems to move orders through the fulfillment process and out the door to shipping," said Corey Calla, director, lifecycle support services. "The CSS team offers a full range of aftermarket services to ensure maximum return on investment and years of reliable service from automated equipment."

Visit Intelligrated at ProMat booth #2903 for demonstrations of the latest software and automation solutions that deliver what's next for omnichannel fulfillment.

For sales and marketing information, contact Tracy Niehaus, marketing manager, Intelligrated, by phone at 513.881.5239 or by email at tracy.niehaus@intelligrated.com.

For media information, contact Dan Gauss, public relations, Koroberi, at 919.945.0527 or by email at dan@koroberi.com.

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About Intelligrated

Intelligrated (www.intelligrated.com) is a leading North American-based, single-source provider of intelligent automated material handling solutions that drive distribution and fulfillment productivity for retailers, manufacturers and logistics providers around the world. Through a broad portfolio of automation equipment, software, service and support, Intelligrated solutions optimize processes, increase efficiency and give businesses a competitive edge.

Intelligrated designs, manufactures, integrates and installs complete material handling automation solutions including conveyor systems, sortation systems, palletizers, robotics, automated storage and retrieval systems, and order picking technologies - all managed by advanced machine controls and software. Solutions include industry-leading Intelligrated-manufactured Alvey® and IntelliSort® brand equipment, and warehouse management (WMS), warehouse control (WCS) and labor management software.

Every project is backed by Intelligrated's 24X7 multilingual technical support and access to lifecycle service through a network of national, regional and local service centers. From concept to integration to lifecycle support, Intelligrated automation delivers distribution and fulfillment success. For more updates, follow us on Twitter @Intelligrated.

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