Facility features new courses in an upgraded state-of-the-art setting
LONG BEACH, Calif. — DENSO Robotics announced it has updated its West Coast Training Center with new learning equipment and more course offerings to provide customers with the highest level of support and product training for their DENSO robotics systems.
Improvements to the Long Beach facility include classes on DENSO's new RC8 Controller, vision hardware, infrastructure for wireless operations, and workstations with dedicated robots and controls for hands-on training.
"Quality customer service goes hand in hand with quality products," said Peter Cavallo, robotics sales manager, DENSO Products & Services Americas Inc. "From a more user-friendly classroom to our interactive stations, our enhanced training center is another example of DENSO's commitment to the success of our customers."
DENSO's West Coast Training Center offers basic and advanced robot programming, ORiN™ programming language, operation and application courses taught by experienced instructors in a small group setting. Given the reliability and durability of its products, DENSO continues to offer courses on existing equipment such as the RC7M Controller. The redesigned center also offers online video training options, including real-time classes via remote webcast.
DENSO Robotics also offers on-site classes and an online Customer Support section on its website. The latter features a robot service frequently asked questions (FAQ) page, how-to videos, downloadable product information sheets, installation guides, user manuals, legacy-model information, white papers and contact information for DENSO Robotics Sales & Customer Service Center, Repair & Service Center, and Applications Support regional offices.
More than 77,000 DENSO robots are used for precision assembly, manufacturing, product testing and quality assurance by companies worldwide. A leader and pioneer in manufacturing automation, DENSO is the world's largest user of small assembly robots, with more than 17,000 of its own robots designed and used in its own manufacturing facilities.
DENSO Robotics will showcase its full line of products and services at the 2015 ATX West trade show, Feb. 10-12, in Anaheim, Calif.
About DENSO Robotics
DENSO Robotics, a global supplier of advanced robotic technology, offers a wide range of high-speed, high-precision four-axis SCARA to five- and six-axis articulated industrial robots for payloads up to 20 kg. Standard, dust- and mistproof, dust- and splashproof, cleanroom and aseptic models are available to accommodate many different applications. In addition to industrial robot arms, DENSO also offers easy-to-use programming software, controllers and teaching pendants.
DENSO Corp., headquartered in Kariya, Aichi prefecture, Japan, is a leading global automotive supplier of advanced technology, systems and components in the areas of thermal, powertrain control, electronics, information and safety. Its customers include all the world's major carmakers. Worldwide, the company has more than 200 subsidiaries and affiliates in 38 countries and regions (including Japan) and employs nearly 140,000 people. Consolidated global sales for the fiscal year ending March 31, 2014, totaled US$39.8 billion. Last fiscal year, DENSO spent 9.0 percent of its global consolidated sales on research and development. DENSO common stock is traded on the Tokyo and Nagoya stock exchanges.
About DENSO in North America
In North America, DENSO employs more than 17,000 people at 33 consolidated companies and affiliates. Of these, 28 are manufacturing facilities located in the U.S., Canada and Mexico. In the U.S. alone, DENSO employs more than 14,000 people in California, Alabama, Michigan, North Carolina, South Carolina, Tennessee, Kentucky, Georgia, Iowa, Ohio, Arkansas and Pennsylvania. DENSO's North American consolidated sales totaled US$7.9 billion for the fiscal year ending March 31, 2014.