Why Customer Service Robots Need Ethical Decision-Making: Trust and Benefits for Businesses

The integration of moral robots in customer service does more than just streamline operations; it fundamentally alters the relationship between businesses and their customers.

Artificial Intelligence, Robotics & Ethics

Like transformative technologies that came before, the ethics of AI is coming under increased scrutiny, giving birth to regulations and policies constraining the scope of its application.

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Featured Product

The maxon IDX Compact Drive with Integrated Positioning Controller

The maxon IDX Compact Drive with Integrated Positioning Controller

The compact brushless EC-i motor combined with an EPOS4 positioning controller delivers a highly dynamic, powerful drive package with field-oriented control (FOC), high efficiency, and maintenance-free components in a high-quality industrial housing. The maxon IDX drives are suitable for use across the entire speed range (from standstill to maximum speed) and have an extremely high overload capability. Together with a positioning controller, the integrated sensor (single turn) enables absolute positioning.